Privacy Policy Effective Date
: July 15, 2024
Responsible for data processing:
Oliver Lamp
Posthofstr.
14679 Potsdam
Germany
dpo(at)who-unfollowed.me
Thank you for your interest in our Who Unfollowed Me app. Protecting your privacy is of the utmost importance to us. Below, we provide detailed information on how we handle your data.
WhoUnfollowed.me is an analytics app for Instagram account holders, providing unfollower detection. This Privacy Policy explains how Who-Unfollowed.me collects and uses the information you provide. By using our Service, you understand and agree that we provide analytics for your Instagram account. This involves using your content made available through the Service in accordance with the terms of this Privacy Policy and our Terms of Use.
This privacy policy applies to all users and others who access our “WhoUnfollowed.me” services.
1. Scope and purpose of data collection
We would like to inform you that we will store and process personal data such as your name, email address, follower and follower information, and any other data necessary to process your requests and orders. This data collection is for the purpose of handling your inquiries and orders. Your consent to the storage and processing of this personal data is required and by using our services, you agree to this.
The processing of your personal data complies with the applicable data protection regulations. After deleting your account, all personal data will be irreversibly deleted.
In our “Who Unfollowed Me” application, we collect the following types of data:
Account Information: This may include details such as your username and email address provided in your App profile.
Follower Data: If you opt for a premium account, we will store your follower and following information as a history for your convenience.
Usage Data: We collect information about how you use our App.
The provision of your personal data during the conclusion of the contract and throughout the contractual relationship with “Who-Unfollowed.me” is voluntary. We only collect personal data to the extent that it is provided by users.
Your personal data will only be disclosed or transferred to third parties if this is necessary for the processing of the contract or as required by law. You have the right to prohibit the transfer of your data at any time with effect for the future. Stored personal data will be deleted upon withdrawal of consent, if it is no longer necessary for the intended purpose or if it is deemed legally inadmissible. All personal data is retained for as long as necessary for the stated purpose (duration of the user relationship) or as required by law.
During your visit to our app, information about access to our server, including date and time, may be collected. This non-personal data is anonymized and may include details such as the name of your internet service provider and information about your smartphone or operating system. This data is used solely for statistical purposes and to improve our services. For market research and marketing purposes, only anonymized data is used.
2. Data processing by App Stores
If you install the “Who Unfollowed Me” app via a third-party app store provider (e.g. Google or Apple), you may need to enter into a user agreement with the respective app store provider in order to access their portal. This access requires a valid account with the app store provider and a suitable device (e.g. smartphone). “Who Unfollowed Me” has no influence on the data processing in this context. The app store provider of the respective app platform is solely responsible for this. Please inquire with the (third-party) app store provider directly about their data processing practices. In this case, “Who Unfollowed Me” is solely responsible within the scope of use of the “Who Unfollowed Me” app.
3. Newsletter
By registering for the “Who Unfollowed Me” application, you will receive a monthly newsletter by e-mail. For this purpose, we will use the e-mail address provided by you, as this is necessary for delivering the newsletter. You have the option to opt out of data collection, storage and receipt of the newsletter at any time by unsubscribing from the newsletter. The processing of your data is carried out in accordance with Article 6(1) GDPR on the basis of points (a), (b) and (f).
4. Fire base
Login with email + password: The “Login with email + password” feature is provided by Firebase, powered by Google. The processing of your data is based on Article 6(1) GDPR (b).
Real-time Database: The data you enter into the “WhoUnfollowed Me” application is linked to your Firebase profile and stored on Google’s infrastructure via the Real-time Database. Please note that Google may transfer your data to the United States. The processing of your data is based on Article 6(1) GDPR (b).
Firebase Authentication and Firebase Real-Time Database: We use Google Firebase services for authentication and application data storage. Data transfers to the United States are conducted under standard contractual clauses and in accordance with the EU-US Privacy Shield.
5. Google AdMob
We provide advertising space in our app using Google’s AdMob service. To avoid displaying irrelevant and intrusive ads, we engage in direct advertising. AdMob collects and processes personal data to determine relevant ads for each user, potentially including profiling. This is only permitted with your consent. The processing of your data is based on the following legal grounds:
Article 6(1)(a) GDPR: The use of personal data for direct advertising requires your explicit consent. You can revoke this consent at any time in the settings of our apps.
Article 6(1)(f) GDPR: We have a legitimate interest in optimizing the content of our app for an optimal user experience, which includes avoiding the display of irrelevant ads.
6. External links
Our privacy policy applies only to our own platform and does not cover links to external websites. If you click on a link to an external website, we recommend that you review the privacy policies of that website as they may differ from ours.
7. External hosting
The “Who Unfollowed Me” website is hosted externally. Personal data collected on this website is stored on the servers of the hosting provider(s), including IP addresses, contact queries, metadata and communication data, contract data, contact details, names, website visits and other data generated through a website.
External hosting is carried out to fulfill our contractual obligations to potential and existing customers (Art. 6(1)(b) GDPR) and to ensure a secure, fast and efficient provision of our online offer by a professional provider (Art. 6(1)(f) GDPR). If consent is obtained, the processing is based exclusively on Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g. device fingerprint) under TTDSG. Consent can be revoked at any time.
Our hosts will only process your data as necessary to fulfill their obligations and will follow our instructions in relation to such data.
We use the following hoster(s):
Hetzner Online GmbH
Industriestraße 25
91710 Gunzenhausen
Germany
8. Google Analytics and Google Optimization
Our website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google Analytics uses cookies.
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
We use Google Analytics with IP anonymization enabled. This means that the IP address of users is shortened.
Furthermore, our website uses the web analysis and optimization service “Google Optimize”. We use Google Optimize to improve the attractiveness, content and functionality of our website by deploying new features and content to a percentage of our users and by statistically evaluating changes in usage. Google Optimize uses cookies that enable the optimization and analysis of your use of our website. Google will use this information for the purpose of evaluating your use of our website, compiling reports on optimization tests and activities associated with the website and providing us with additional services related to the use of the website and the Internet.
Google Analytics and Optimize data processing is carried out in accordance with Article 6(1)(a) GDPR based on the consent you have provided. We have entered into a data processing agreement with the service provider, obliging them to protect our customers’ data and not to disclose it to third parties.
Since personal data is transferred to the USA, additional safeguards are necessary to ensure compliance with the data protection standards of the GDPR. To ensure this, we have agreed with the provider on standard data protection clauses in accordance with Article 46(2)(c) GDPR. These clauses require the recipient of the data in the USA to process the data in accordance with the level of protection in Europe. In cases where this cannot be guaranteed even through these contractual measures, we seek additional arrangements and commitments from the recipient in the USA.
You can access Google Analytics’ terms of service and privacy information at the following links: Google Analytics Terms and Google Privacy Policy.
Data will be deleted when it is no longer necessary to achieve the purpose for which it was collected. User-level and event-level data associated with cookies, user identifiers (e.g. User-ID) and advertising identifiers will be deleted no later than 14 months after collection.
You can prevent the storage of cookies by adjusting your browser settings accordingly; however, please note that in this case you may not be able to use all functions of this website to their full extent. Furthermore, you can prevent Google from collecting and processing data generated by the cookie and related to your use of the website by downloading and installing the browser plug-in available at https://tools.google.com/dlpage/gaoptout?hl=en.
For information about how Google Analytics handles user data, see Google’s privacy policy: Google Analytics Data Privacy.
9. Cookies
Our website only uses technically necessary cookies. A cookie is a file that is stored on your device and transmitted with each request to our services in order to track usage over multiple sessions. We use cookies, for example, to store language settings, store opt-in options for objecting to data recording or store login status. We do not use cookies to track our visitors or store personal data such as the user name.
10. Your rights and information
According to Art. 13 GDPR, European users are granted a number of rights. You can exercise these rights at any time by contacting us at the address listed under “Controller’s contact details” in this privacy policy.
Right to information (Art. 15 GDPR):
Get free information about whether and which data relating to you is processed.
Find out more about the purpose of processing, origin and nature of the data, storage period, use of profiling, security measures during storage and transfer of data to third countries.
Right to rectification (Art. 16 GDPR):
Correct any incorrect personal data about you.
Right to erasure (Art. 17 GDPR):
Request the deletion of personal data concerning you.
Right to Restriction of Processing (Art. 18 GDPR):
Request temporary or permanent restriction of the processing of your personal data.
Right to Data Portability (Art. 19 GDPR):
Receive a copy of your personal data in electronic format and transmit it to another service.
Right to object in certain cases (Art. 21 GDPR):
Objection to the processing of your personal data by us, which may result in a change in the processing by us after execution.
Right not to be subject to automated decisions (Art. 22 GDPR):
Avoid decisions based solely on automated processing.
Furthermore, you have the right to object to the use of your personal data for direct marketing purposes.
If you believe that we are processing your data unlawfully, you have the right to lodge a complaint with a supervisory authority.
For questions about the collection, processing or use of your personal data, or to obtain information, correction, blocking or deletion of data, please contact us at data@whounfollowed.me.
11. Deletion of your account and personal data:
You have the option to delete your “WhoUnfollowed.me” account along with all associated data using the “WhoUnfollowed.me” application.
Follow these steps:
- Open the “Who-Unfollowed.me” app and tap the three horizontal lines in the bottom right corner to open the menu.
- In the next view, tap your name.
- There, you will find the “Delete Account” option. Tap on it.
- After tapping “Delete Account,” you will be asked to confirm. Confirm this to permanently delete your account.
Upon confirmation, your account and all associated data will be irrevocably deleted.
Deletion Issues: If for any reason you are unable to use the app to delete your account, please email us at delete@whounfollowed.me. Use the email address you provided during registration. Please note that the email can only be sent by the account holder. Otherwise, we cannot assist you without additional steps.
12. Changes to this Privacy Policy
We may occasionally update this privacy policy to reflect changes in our practices or legal requirements. The updated privacy policy will be posted on the App, and you will be notified of significant changes.
13. Data Controller
The data controller according to § 3 paragraph 7 BDSG is:
Kai Bothstede
Dorfstraße 15
21514 Fitzen
Alemanha
14. Contact form
When you send us inquiries via the contact form , the information you provide in the inquiry form, including the contact details you provide, will be stored by us for the purpose of processing the inquiry and for follow-up questions. We will not share this data without your consent.
The processing of this data is based on Article 6(1)(b) GDPR, provided that your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in effectively processing the inquiries addressed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR), if requested; consent can be revoked at any time.
The data entered in the contact form will remain with us until you request deletion, revoke your consent to storage or the purpose of data storage no longer applies (e.g. after completion of processing of your inquiry). Mandatory legal provisions – in particular retention periods – remain unaffected.